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Millingtons is committed to providing client families with the highest level of customer service. This includes protecting our clients’ privacy. We are bound by the Commonwealth Privacy Act 1988 (Privacy Amendment Act 2000) which set out the principles concerning the protection of your personal information.
Following is the information that the Privacy Act requires us to communicate to our clients.
In order for Millingtons to provide information and services to you, it may be necessary to request and record personal information surrounding the deceased person and related parties.
This information may extend to, but is not limited to: names, dates of birth, places of birth, current and previous addresses, occupations, employer details, telephone/mobile numbers, credit card or bank account details, e-mail addresses, of Millingtons client families’.
Generally, you have no obligation to provide any information requested by us. However, if you choose to withhold requested information, we may not be able to provide you with the funeral and or cemetery related services that depend on the collection of that information.
So that Millingtons can provide services and information to you, we may need to collect personal information in a number of ways, including:
Your personal information may be used or the following purposes:
You have the right to advise us that you do not want us to send information to you other than for the main reason that we have collected your personal details.
We will provide you with access to any of your personal information we hold.
If you require access to your personal information, please contact our General Manager on (03) 6211 4888
More information about Privacy Law and the National Privacy Principles is available from the Federal Privacy Commissioner at www.privacy.gov.au.